Welcome to Lily Drifters! By accessing or purchasing from our website, you agree to the following Terms and Conditions. Please read them carefully.
1. General Terms
- These Terms and Conditions govern the use of our website and the purchase of our outdoor and travel products.
- We reserve the right to update or modify these terms at any time without prior notice.
2. Orders and Payment
- All orders are processed on a Cash on Delivery (COD) basis only.
- Customers must provide accurate delivery details. We are not responsible for delivery issues due to incorrect information.
- Orders are final once placed. Cancellations may not be possible after dispatch.
3. Shipping and Delivery
- We deliver to specified locations. Delivery times may vary based on your location.
- Delays caused by unforeseen circumstances (e.g., weather, courier issues) are beyond our control.
- If you fail to receive your order upon delivery, it may be returned to us, and you may need to reorder.
4. Returns and Refunds
- We accept returns only if the product is defective or damaged upon delivery.
- Customers must notify us within 7 days of receiving the order and provide proof of the issue.
- Refunds or exchanges are processed after verifying the claim.
- We do not accept returns for change of mind.
5. Product Availability
- Product availability is subject to stock levels. We reserve the right to discontinue products at any time.
6. Limitation of Liability
- Lily Drifters is not liable for any indirect, incidental, or consequential damages arising from the use of our products.
- Users assume all risks associated with outdoor activities and travel using our products.
7. Privacy Policy
- By using our services, you agree to our Privacy Policy.
- We do not share personal information with third parties except as required for order fulfillment.
8. Contact Information
For inquiries or concerns, please contact us at:
📧 Email: [email protected]
By purchasing from Lily Drifters, you agree to these Terms and Conditions.